About us
The Sitex Design service is offered by WEBMASTER BARBU S.R.L. with headquarters in Iași, Bdul Alexandru cel Bun no. 11, registered in the Trade Register under no. J22/1395/2017, having unique registration code 37603507, hereinafter referred to as the Company.
You can contact us by the following means:
By mail to the mailing address: B-dul Alexandru cel Bun no. 11, Bl. D1, Sc. B, ap. 21, postal code 700572, loc. Iasi, Iasi county, Romania
By e-mail to the address: office@sitexdesign.ro (average response time 12 hours)
By phone on the number: 0749 074 635 (from Monday to Friday between 10:00 and 18:00)
About sitexdesign.ro
sitexdesign.ro is an e-commerce service that offers its users the opportunity to order the displayed services. Services are purchased based on orders received via the website or by phone.
Intellectual property
The content and design of sitexdesign.ro, as well as any other material related to it sent by you by email or provided in any other way (example: articles, design, product description and any other materials) belong to the Company and/or its collaborators – where this is expressly stated – (copyright) and are protected by intellectual property law. You may not use, reproduce or allow anyone to use or reproduce sitexdesign.ro materials without prior written permission from the Company.
You may not use frames (frames in the sense of the HTML language) or framing techniques (framing techniques in the sense of the HTML language) for brands, logos or other information protected by copyright law (including images, texts, interfaces, forms) of sitexdesign .ro without having prior written permission from the Company.
Limited, revocable and non-exclusive creation of hyperlinks to the index page of sitexdesign.ro is permitted, as long as this action does not present the sitexdesign.ro service in a false, misleading, derogatory or offensive light. You may not use the Company’s logo or other graphic properties or trademarks as part of hyperlinks without Company’s prior written permission.
Registering as a user
The sitexdesign.ro website can be accessed for free, and simply browsing its pages is not conditional on registering as a user (creating a user account on the website). However, in order to benefit from certain services offered by the site, such as purchasing the services offered by it, receiving the sitexdesign.ro newsletter or checking the status of your own orders, you will need to register as a user (create a user account on the site). Registering as a user requires your prior acceptance of the Terms and Conditions of use of sitexdesign.ro. These regulations constitute the contractual basis of the relations between users and the Company.
As the provisions of the Terms and Conditions of Use are subject to change, please review them periodically. If you no longer agree with their provisions, please stop accessing/using the services of sitexdesign.ro
If you use this Site, you are responsible for maintaining the confidentiality of your user account credentials created on the Site and agree to be responsible for all activities performed under your user account created on the Site.
sitexdesign.ro can sell products for children under 14 (fourteen) years old, but sells them to adults who are authorized to make online payments by card or by any other payment method accepted by sitexdesign.ro If you are under 14 (fourteen) years old , you can purchase sitexdesign.ro products only with the help of a parent or guardian.
sitexdesign.ro reserves the right to close user accounts, modify or remove texts, images, hyperlinks or refuse the sale of products, at its own discretion.
Personal data
By registering as a user of sitexdesign.ro, we will ask you for a series of personal data, such as your name and surname, email address, but also other personal information, which will allow you to be identified as a user of the sitexdesign.ro service. Also, to subscribe to the sitexdesign.ro newsletter or alerts, you will need to provide us with a valid e-mail address as well as other data related to you. Please access the page where the Privacy Policy is presented to you to know the information collected by sitexdesign.ro, regarding how it is used, as well as the rights related to the protection of your privacy.
Purchase procedure
To buy and take possession of the products offered for sale on sitexdesign.ro, it is necessary to go through the following steps:
– identification and choice of services
– your registration as a sitexdesign.ro user
– payment of services. Payment is made online or by bank transfer/payment order, under the regulated conditions, and the final cost will contain the price of the ordered product in accordance with the provisions of HG 448/2005.
By placing an electronic or telephone order on sitexdesign.ro, you agree to the form of communication (telephone or e-mail) through which the site conducts its operations.
How do I buy?
The prices
Except in cases where it is provided otherwise, the prices of the products displayed on sitexdesign.ro represent the final purchase prices (the company is NOT a VAT payer and therefore this tax will not be found on the invoices issued). The final purchase prices can be estimated according to the standard prices applicable in the industry of the respective service. The final purchase prices may not represent the most competitive prices in a particular service segment or for a particular period.
Payment methods
To pay for the ordered products, you can choose from the following payment methods: bank transfer/payment order or cash/cash on delivery. If you have chosen bank transfer/money order as your payment method, the following screen thanks you for your order and provides you with the relevant order and payment information. You will also receive this information by e-mail, in the form of an invoice. If you have chosen to pay cash on delivery, after placing the order you will receive by e-mail the relevant information for your order, in the form of an invoice, and you will pay the product to the person making the delivery.
How do I buy and pay for products on the sitexdesign.ro website by bank transfer/payment order?
You can buy products through sitexdesign.ro following 3 steps:
a. Select the product you wish to purchase and click on the “Order Now” link.
b. Enter/confirm your personal data.
This information is necessary for the correct and efficient processing of the order placed by you. Please fill in the form correctly and indicate the persons to whom the invoice is made and the delivery is made. Your email address is extremely important as order information and ordered products will be sent via email. An incorrect email address slows down the entire ordering process. Moreover, the Company will not be able to contact you and inform you about the status of your order. Choose the desired payment method and confirm the data by choosing “Next Step”. If you chose the payment method Bank transfer/payment order, you will receive by e-mail an invoice with all the data regarding your order, the next step is to make the payment as soon as possible. In the process of making the payment by bank transfer/payment order, you must mention, in the Payment details section of the payment order, the number of the invoice received by email, which represents the confirmation of the order placed. After making the payment by bank transfer/payment order, please send us a payment confirmation to the address office@sitexdesign.ro within a maximum of 24 hours.
Warranty and after-sales service
For any warranty details, please contact the technical department. All services sold have a 2-month warranty that can be extended through the extended warranty packages that can be purchased on this website.
Product description and returns
sitexdesign.ro makes every effort to be as accurate as possible. However, sitexdesign.ro does not guarantee that the descriptions of the services or other types of materials related thereto are accurate, complete, current or error-free. If a service offered by sitexdesign.ro is different from its related description on the Site, you can request the cancellation of the order in accordance with the Romanian legislation in force. For orders paid by card, the amount will be returned to the same card used for the transaction, within a maximum of 30 days from the acceptance of the return.
The consumer has the right to notify the merchant in writing that he renounces the purchase, without penalties and without citing a reason, within 3 working days from the date of the order, in accordance with the provisions of Ordinance no. 130/2000. If you understand to exercise this right, you have the obligation not to use the services already provided.
Reviews, comments, communications and other content
Users may post reviews, comments or other content; send suggestions, ideas, ask questions, propose articles or other types of materials, as long as their content is not illegal, obscene, threatening, defamatory, does not violate the right to privacy or the law regarding the protection of intellectual property; does not contain computer viruses, commercial, political communications, which incite hatred or intolerance on ethnic, religious, racial, sexual orientation grounds, collective messages or other forms of spam. In order to post reviews, comments, communications and other types of content, you may not use false email addresses or identities. sitexdesign.ro reserves the right, but does not have the obligation to remove or edit all types of content posted by users and does not have the obligation to periodically review this content. With the posting of reviews, comments, communications and other types of content on sitexdesign.ro, you transfer, except in cases where the Company indicates otherwise, the intellectual property rights, non-exclusively, perpetually, irrevocably, over the posted materials. The company has the right to modify, reproduce, transmit, adapt, publish, distribute the materials posted by users, through any means of mass communication, from any country. By posting reviews, comments, communications and other types of content on sitexdesign.ro, you give the Company the right to use your name in relation to the posted materials; warrant that you own or otherwise control the intellectual property rights in the materials you post; that the posted materials do not violate any of sitexdesign.ro’s terms of posting reviews, comments, communications and other forms of content from users.
sitexdesign.ro has the right, but not the obligation, to monitor, edit or delete any type of content or user activities on the Site. Sitexdesign.ro is not responsible and assumes no responsibility for any of the materials posted by other third parties on the Site. sitexdesign.ro has the right not to publish all comments and articles proposed by users.
Major force
sitexdesign.ro, affiliates and/and in general the suppliers of products or services to sitexdesign.ro cannot be held responsible for any delay or error resulting directly or indirectly from causes beyond their control. This exemption includes, but is not limited to: errors in the operation of sitexdesign.ro’s technical equipment, non-functioning internet connection, non-functioning telephone connections, computer viruses, unauthorized access to sitexdesign.ro systems, operating errors, such as and the cases of force majeure stipulated by the Romanian legislation in force.
Advertising
Sitexdesign.ro can display, on its pages, advertisements for the products in its offer as well as for products or services belonging to third parties. By using sitexdesign.ro and by accepting its Terms and Conditions of Use and the Privacy Policy, you directly express your consent to be the recipient of these commercial communications.
Claims of Violation of Intellectual Property Law
sitexdesign.ro respects the intellectual property rights of third parties. If you have noticed that the site contains information that infringes their right to intellectual property, please send us a notice to the email address: office@sitexdesign.ro or contact us at the phone numbers or mailing address shown in the section “Contact” of this site.
Applicable Law
The services offered by the Company through sitexdesign.ro are governed by the provisions of Romanian laws, in particular Law 365/2002 on electronic commerce, Ordinance 130/2000 on consumer protection when concluding and executing distance contracts, HG 448/2005 and EC European Directive /96/2002 which regulates the tax regime for the green stamp, applicable to electronic products.
The terms and conditions of sitexdesign.ro are subject to Romanian legislation. In the event of a dispute, an amicable solution will be attempted first, within 30 working days from the registration of the complaint at the Company’s headquarters. If an agreement cannot be reached within the previously specified term, the disputes between the parties will be submitted to the resolution of the competent courts in the area of the city of Iași.
Presentation of the offer
sitexDesign.ro reserves the right to operate at any time, any changes to the prices and technical data present on the sitexdesign.ro website, without prior notice. The technical data present on the sitexdesign.ro website are informative and do not represent a contractual obligation. The photos on the sitexdesign.ro website are informative and there may be differences between them and the product.